iFollow Col U FAQs
I'm interested in iFollow, but how do I get started?
Visit our iFollow homepage to take a look at what's on offer.
If you like what you see, you can visit our Subscription page to get yourself registered to watch our videos and enjoy our match coverage!
How much does it cost to subscribe to iFollow?
UK & Ireland-based paid subscribers
Monthly subscribers pay £4.49 per month; annual subscribers pay £45 per year. This includes access to live audio commentary and full-match replays the day after the game.
For Tuesday and Wednesday evening fixtures (with the exception of Bank Holidays), UK and Ireland based supporters will also be able to purchase a Match Pass for £10 to watch the game live.
Please note that should any of our games be selected for Sky Sports or other TV broadcast, they will not be available for iFollow coverage.
International subscribers
Annual subscribers pay the equivalent of £110 per year. An international subscription includes live match video streams for most league fixtures.
International subscribers can also pay the equivalent of £5 for a Match Pass to watch a single fixture. Any games which are selected for broadcast on Sky Sports or the EFL's international broadcast partners will not be available to watch via iFollow.
Carabao Cup and FA Cup fixtures will not be included for live broadcast.
Free subscriptions
All supporters can also register for a FREE iFollow account, which will allow access to some selected free on-demand video content including short highlights packages and exclusive interviews, but this does not include live audio commentary or premium video content.
How do I listen to live audio/watch live video of matches?
On a desktop/laptop computer:-
- Visit the club website on a matchday and go to the Match Centre on the homepage to open that day's match coverage
- On the grey toolbar, click 'Watch live now' or 'Listen live now'
If prompted, log in to begin viewing or listening
On a mobile/tablet device:-
- Download the Colchester Unietd Official App from the Google Play Store (Android) or App Store (iOS)
- Open the app and click 'Live on iFollow' in the build-up to the fixture
If prompted, log in to begin viewing or listening
- Supporters are reminded that live audio and video content is available only to paid subscribers.
If you need further help...
E-mail: iFollow@efl.com (8am-10pm, seven days a week) - all enquiries
Phone: 0207 826 4577 (8am-10pm Monday to Friday, as well as three hours before and after a match) - billing and subscription enquiries only
Live chat: Use the chat tool in the bottom right-hand corner of the club website (8am-10pm Monday to Friday, as well as three hours before and after a match) - all enquiries
The above details are the most relevant for any complaints you may have on the service, but please let the club media team know if you have any queries about the service.