We can provide the information and reassurance you need.
If you've not been to the stadium before, it can sometimes be a daunting prospect.
Colchester United's Ticket Office staff are on site throughout the week and any questions you might have after reading our Disability Information pages can be answered by contacting ticketing@colchesterunited.net or by calling 01206 755130.
Pre-Visit Tours
Our staff are also able to show you around the stadium on non-match days, to help you familiarise yourself with what to expect when you come to visit us for a game.
Please contact us on the details above to organise a time that we can give you a show around!
Our staff are also able to show you around the stadium on non-match days, to help you familiarise yourself with what to expect when you come to visit us for a game.
Please contact us on the details above to organise a time that we can give you a show around!
On matchdays themselves, our stewarding team are on hand to make your journey to your seat as simple as possible.On Matchdays
All of our wheelchair decks have lift access and dedicated toilets (see our Disabled Facilities section for more details) and our stewards will guide you safely to your destination.
If you are bringing a young fan to their first game, we would love to be able to make their visit one to remember.
and we’ll let you know what information we need!media@colchesterunited.netWe can include a welcome message to your child in the match programme and on the big screen – just drop us a line at
On matchdays, we will also be offering a Disabled Helpline should any extra assistance be required. Stewards will have access to this telephone number and our dedicated member of staff will be able to help families with what they need.