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U's Achieve Family Excellence Status

Club recognised for family engagement on matchdays

17 May 2022

A record-breaking number of EFL Clubs, including Colchester United, have achieved Family Excellence Status.

A total of 65 EFL Clubs have achieved Family Excellence status for the 2021/22 season, 12 of which have been crowned as ‘Gold Award’ winners for their exemplary work in engaging families on matchdays.

​​The record-breaking number, up from 63 Clubs in 2019/20, recognises continuous improvement and best practice in family engagement across the League and rewards Clubs in their efforts to attract and retain young fans of the future.

Given the particularly challenging set of circumstances faced during the Covid-19 pandemic, EFL Clubs have worked hard to ensure supporters have been welcomed back safely this season, while exploring new and innovative ways to continue to boost the matchday experience for youngsters and families.

Now in its 14th year, the Family Excellence Scheme is an ongoing consultation programme, which aims to drive continuous improvement and best practice in family engagement across the leagues.

The scheme sees each EFL Club receive two ‘mystery family’ visits throughout the season, with their feedback and reports determining whether each respective club would achieve ‘Family Excellence’ status.

The year-on-year progress of EFL Clubs was also highlighted at the EFL Awards last month, with Ipswich Town named the Kin + Carta Family Club of the Year. The Club has created a compelling matchday experience for families, and chief among their main attractions - and a key example of excellent family engagement activation - is the Fan Zone: on a full-size 3G pitch next to Portman Road which is the 'go to' pre-match destination with entertainment and activities which helps attract, and importantly retain, young fans and families.

EFL Chief Executive, Trevor Birch, said:

​​“I would like to congratulate the record number of Clubs that have achieved Family Excellence status this season. Ensuring a memorable matchday experience is vital to attract the next generation of young fans, so it’s great to see so many clubs excelling in this area”.

 “Fans returning to EFL clubs in their millions this season has been fantastic to see and club staff should be commended for going the extra mile to make the matchdays engaging for families attending live games.”

The Gold Award Winners for 2021/22 are as follows; Blackburn Rovers, Doncaster Rovers, Exeter City, Fulham, Hull City, Luton Town, Mansfield Town, Middlesbrough, Scunthorpe United, Sheffield United, Stoke City, and Swindon Town.

A full list of all other EFL Clubs to receive Family Excellence status can be found below:

AFC Bournemouth

AFC Wimbledon

Barrow

Birmingham City

Blackpool

Bolton Wanderers

Bradford City

Bristol City

Burton Albion

Cambridge United

Cardiff City

Carlisle United

Charlton Athletic

Cheltenham Town

Colchester United

Coventry City

Crawley Town

Crewe Alexandra

Derby County

Forest Green Rovers

Huddersfield Town

Ipswich Town

Leyton Orient

Lincoln City

Millwall

Milton Keynes Dons

Morecambe

Newport County

Northampton Town

Nottingham Forest

Oldham Athletic

Oxford United

Peterborough United

Plymouth Argyle

Port Vale

Portsmouth

Preston North End

Queens Park Rangers

Reading

Rochdale

Rotherham United

Salford City

Sheffield Wednesday

Shrewsbury Town

Stevenage

Sunderland

Sutton United

Swansea City

Tranmere Rovers

Walsall

West Bromwich Albion

Wigan Athletic

Wycombe Wanderers


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